At The Shoe Stride (“we,” “us,” or “our”), we believe your shopping experience should be as comfortable and secure as our premium footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stilettoparadise.com or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our stylish footwear and exceptional service:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our payment gateway), and phone number (optional).
  • Browsing Information: We gather data about your interactions with our site, including pages viewed, products browsed, and referring website.
  • Device Information: We collect technical data such as IP address, browser type, device characteristics, and operating system to optimize your shopping experience.

2. How We Use Your Information

Your information helps us provide the seamless shopping experience you deserve:

  • Process your orders for those perfect boots, heels, or sneakers
  • Provide customer support from our Miami-based team
  • Improve our website and product offerings
  • Send you relevant promotions (only with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Sharing Your Information

We value your privacy and only share information when necessary:

  • Service Providers: We work with trusted partners for payment processing (like PayPal), shipping carriers, and website analytics. These providers only receive the information needed to perform their services.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. Data Storage & Security

Your data is as protected as your feet in our premium footwear:

  • We use military-grade 256-bit SSL encryption for all transactions
  • Payment details are processed through PCI-DSS compliant gateways
  • We implement industry-standard security measures to prevent unauthorized access
  • Data is stored on secure servers with limited access

While we take all reasonable precautions, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights & Choices

You have control over your personal information:

  • Access & Correction: You may review and update your account information at any time
  • Marketing Preferences: Opt-out of promotional emails by clicking “unsubscribe” or contacting us
  • Data Deletion: Request deletion of your personal data, subject to legal requirements
  • Do Not Track: Our site doesn’t currently respond to “Do Not Track” signals, but you can manage tracking through cookie settings

6. Cookies & Tracking Technologies

Like most online retailers, we use cookies to enhance your shopping experience:

  • Essential Cookies: Necessary for site functionality, like adding items to your cart
  • Performance Cookies: Help us understand how customers use our site
  • Marketing Cookies: Used to show relevant ads (with your consent)

You can manage cookie preferences through your browser settings, though this may affect site functionality.

7. International Data Transfers

As a global retailer (excluding some Asian and remote regions), your data may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our stylish footwear is designed for adults. We don’t knowingly collect information from children under 16. If we become aware of such collection, we’ll take steps to delete the information.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our site with a new “Last Updated” date.

10. Contact Us

For privacy-related questions or to exercise your rights, contact our Miami team:

The Shoe Stride
3530 Washington Avenue
Miami, US 46959
Email: [email protected]

Thank you for trusting The Shoe Stride with your footwear needs and personal information. We’re committed to protecting your privacy as much as we’re committed to finding your perfect pair.